Managed Endpoint Detection & Response (EDR) Services

Managed EDR (Endpoint Detection and Response) is a fully outsourced security service where a team of experts monitors, detects, investigates, and responds to endpoint threats on your behalf. Unlike installing software and managing it yourself, managed EDR combines advanced detection technology with human expertise—providing 24/7 threat monitoring, alert triage, incident investigation, and guided remediation without requiring an in-house security operations team.

EDR stands for Endpoint Detection and Response. It refers to a category of cybersecurity tools and services designed to continuously monitor endpoint devices—such as laptops, desktops, servers, and mobile devices—for suspicious activity. EDR solutions collect endpoint telemetry, detect threats using behavioral analysis and machine learning, and provide tools to investigate and respond to incidents in real time.

Managed EDR focuses specifically on endpoint security—monitoring and responding to threats on devices like laptops and servers. MDR (Managed Detection and Response) is a broader service that extends across the entire IT environment, including networks, cloud workloads, email, and identity systems. Think of managed EDR as a specialized subset of MDR. Osto's platform bridges both, offering endpoint-focused EDR within a comprehensive multi-layered security suite.

Endpoint Detection and Response is a security approach that continuously records and analyzes endpoint activity to detect threats that bypass traditional antivirus tools. EDR monitors behaviors—such as unusual process executions, file modifications, and network connections—and uses machine learning to identify malicious patterns. When a threat is detected, EDR enables rapid investigation by providing a full attack timeline and supports containment through automated or analyst-driven response actions.

Managed EDR pricing varies based on factors such as the number of endpoints protected, the depth of monitoring and response coverage, and the level of expert involvement included. Osto offers scalable plans designed for startups and growing enterprises, ensuring you only pay for what your organization needs. Contact us at connect@osto.one to receive a tailored quote based on your specific environment and security requirements.

Yes. Traditional antivirus relies on known threat signatures and misses sophisticated attacks like fileless malware, ransomware, and zero-day exploits. Managed EDR uses behavioral analysis and machine learning to detect threats that antivirus cannot. It also provides investigation capabilities—showing how a threat entered, what it touched, and how to remediate it—capabilities that antivirus tools simply do not offer.

Osto's endpoint agent supports major operating systems including macOS versions 14 and 15, with support for additional platforms as part of the platform's continuous expansion. The agent can be deployed across user devices with bulk notification options to ensure all required endpoints are covered quickly. Contact us to confirm compatibility with your specific device fleet and operating environment.

Deployment is designed to be fast and frictionless. The Osto Agent installs on endpoints with minimal configuration, and built-in onboarding tools—including WhatsApp notifications and admin-copyable install messages—help ensure rapid rollout. Admins get immediate visibility into which devices have the agent installed, and bulk notification features allow them to quickly follow up with users who haven't completed setup yet.